Passenger Service Agents are responsible for greeting passengers, offering front desk service, helping passengers check-in, issuing boarding passes, and weighing luggage.
Some of their typical duties include:
• Adhering to the safety and security policies
• Using intercom system to announce the flight timings
• Supervising airport and aircraft cleaning process
• Helping with boarding
How to Write Passenger Service Agent Resume with No Experience?
In order to get an interview, job seekers have to write a compelling resume that can convince the hiring manager to invite them for an interview.
Specifically, mention the following points in your resume:
1. Relevant headings, subheadings, and sections
2. Highlight your goals and explain your motivation
3. Explain how you can be a great addition to the airline
4. Use a professional tone, clear font, concise style, and active language
5. Mention your volunteer or internship experience
See also: Passenger Service Agent Cover Letter No Experience
Passenger Service Agent Resume No Experience
Irene Bell
1284 Beechwood Drive, Wilkinsburg, PA 15221
IreneBell@email.com
(000) 244-9168
SUMMARY
Certified Passenger Service Agent, Interested in working at Pearson Airport. In-depth knowledge of assisting customers through all phases of ticketing, check-in, booking, and boarding process. Skilled at providing excellent customer service and extra assistance when required. Able to work independently and collaboratively in a fast-paced environment.
AREAS OF KNOWLEDGE
• All daily operations of Airlines
• Ticket reservation system
• Use of radio equipment
• Computer: Airline Software
• Security regulations of U.S Customs
• Luggage restrictions
EDUCATION
High School Diploma
Townsend Harris High School, Wilkinsburg, PA – 2019
CERTIFICATION
Passenger Service Agent Certification
PROFESSIONAL EXPERIENCE
Volunteer
Delta Airlines, Wilkinsburg, PA | 5/2019-9/2019
• Weighed luggage and gathered excessive weight fee
• Deal with inquiries and gave customers flight information
• Took care of unaccompanied children and disabled passengers
• Helped passengers at the arrival and departure gates
• Issued boarding passes, tickets, and seat numbers
• Assisted passengers with their baggage, buying tickets, and reservations
• Coordinated with control towers for flight’s arrival and take off clearances
EXTRACURRICULAR ACTIVITIES
• Offered free assistance in a refugee camp
• Kept inventory record of tools and pieces of equipment in a local healthcare camp
• Collected food packages and delivered to the relevant people in a shelter home
ADDITIONAL STRENGTHS
• A professional and polite approach
• Problem-solving
• Able to deal with demanding passengers
• Work under pressure
• Remain calm in stressful situations
• Active listening power
• Good Customer service
• Time management
• Teamwork
• Good communicator