The resume-cover letter duo needs to be flawless in communicating a candidate’s ability to gel in with a prospective employer. Since the cover letter is always written based on a resume, let’s us talk a little about what the resume should be like, as it is the core document.
When you write a resume for dental receptionist position, the focus should be on what the employer is looking for and not what you want. Once you have set your priorities this way, writing a resume will not be a problem.
Looking for the perfect format to base your resume on? Here is one that you can use:
Dental Receptionist Resume Sample
Timothy Jackson
447 Jenna Street ● Camby, IN 46115 ● (000) 142-8584 ● tim.jack @ email . com
DENTAL RECEPTIONIST
A multi-tasker with exceptional phone manners and professional appearance.
PROFESSIONAL SUMMARY
• 8 years’ verifiable track record of working in busy dental environments
• Hands-on experience in registering new patients, preparing patients’ records and ensuring the overall smooth operations of the dental office
• Demonstrated ability to schedule appointments with patients and ensure that appropriate follow-up is managed
• Track record of efficiently setting up accounts and making charts for new patients
• Proficient in coordinating front and back office patient flow to ensure smooth transition between the waiting areas and the dentist’s office
• Qualified to post charges and payments to patients’ accounts and handle insurance claims follow up duties in an efficient manner
SKILLS & EXPERTISE
| • Appointments Scheduling | • Insurance Liaison | • Patient Flow Management |
| • Charts Maintenance | • Records-keeping | • Call Screening |
| • Inventory Control | • Cash Handling | • Copays Calculation |
| • Medical Billing | • Eligibility Verification | • Dental Terminology |
PROFESSIONAL EXPERIENCE
Dental Receptionist
The Dental Health, Camby, IN (11/2013 to Present)
• Cater to 52 patients in one shift, on an extremely busy work day, without obtaining a single complaint
• Create a short booklet outlining treatment options for registered patients, making it easy for them to decide on procedures, especially cosmetic dental ones
• Greet patients as they arrive at the facility and inquire into how they would like to be served
• Respond to inquiries about dental services offered by the facility
• Schedule appointments in person and over the telephone and ensure that they are followed up on in a timely manner
• Take and record new patients’ histories and update existing patients’ information into the system
• Verify insurance coverage for dental procedures and calculate copays (if any) to provide patients with information payments
Dental Receptionist
Aspen Dental, Camby, IN (6/2010 to 11/2013)
• Expedited 85 unpaid insurance claims within one day, by creating and maintaining effective liaison with 5 insurance companies on the panel
• Reorganized the dental supplies inventory, by implementing a new system which resulted in increased efficiency through alerts for low supply levels
• Controlled the flow of patients by coordinating activities between the waiting areas and the dental office
• Contacted insurance companies to file claims and find out statuses of claims already filed
• Ascertained that the front desk area and waiting rooms are properly cleaned and maintained at all times
• Maintained inventory of dental supplies and equipment and assisted dental assistants in setting up and operating equipment
Front Desk Operator
Trident Dental Center, Camby, IN (1/2008 to 5/2010)
• Responded to queries regarding dental services over the telephone and in person
• Recorded patient information into predefined office systems and ensured that all patient information was constantly updated
• Calculated copays and insurance payouts and followed-up with insurance companies to find out statuses of filed claims
• Ascertained that waiting rooms and front desk areas are cleaned and maintained properly
• Controlled the inflow of patients by checking appointment cards and verifying appointment times
EDUCATION
High School Diploma
Camby High School, Camby, IN – 2005
COMPUTER SKILLS
• Client Account Management using CRM
• MS Word and Excel