Passenger Service Agent Resume No Experience

By | September 24, 2019

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Passenger Service Agents are responsible for greeting passengers, offering front desk service, helping passengers check-in, issuing boarding passes, and weighing luggage.

Some of their typical duties include:

• Adhering to the safety and security policies
• Using intercom system to announce the flight timings
• Supervising airport and aircraft cleaning process
• Helping with boarding


How to Write Passenger Service Agent Resume with No Experience?

In order to get an interview, job seekers have to write a compelling resume that can convince the hiring manager to invite them for an interview.

Specifically, mention the following points in your resume:

1. Relevant headings, subheadings, and sections
2. Highlight your goals and explain your motivation
3. Explain how you can be a great addition to the airline
4. Use a professional tone, clear font, concise style, and active language
5. Mention your volunteer or internship experience


See also: Passenger Service Agent Cover Letter No Experience 


Passenger Service Agent Resume No Experience


Irene Bell
1284 Beechwood Drive, Wilkinsburg, PA 15221
(000) 244-9168

Certified Passenger Service Agent, Interested in working at Pearson Airport. In-depth knowledge of assisting customers through all phases of ticketing, check-in, booking, and boarding process. Skilled at providing excellent customer service and extra assistance when required. Able to work independently and collaboratively in a fast-paced environment.

• All daily operations of Airlines
• Ticket reservation system
• Use of radio equipment
• Computer: Airline Software
• Security regulations of U.S Customs
• Luggage restrictions

High School Diploma
Townsend Harris High School, Wilkinsburg, PA – 2019

Passenger Service Agent Certification


Delta Airlines, Wilkinsburg, PA | 5/2019-9/2019

• Weighed luggage and gathered excessive weight fee
• Deal with inquiries and gave customers flight information
• Took care of unaccompanied children and disabled passengers
• Helped passengers at the arrival and departure gates
• Issued boarding passes, tickets, and seat numbers
• Assisted passengers with their baggage, buying tickets, and reservations
• Coordinated with control towers for flight’s arrival and take off clearances

• Offered free assistance in a refugee camp
• Kept inventory record of tools and pieces of equipment in a local healthcare camp
• Collected food packages and delivered to the relevant people in a shelter home

• A professional and polite approach
• Problem-solving
• Able to deal with demanding passengers
• Work under pressure
• Remain calm in stressful situations
• Active listening power
• Good Customer service
• Time management
• Teamwork
• Good communicator